Shyft Moving - Survey Software

Shyft Moving - Survey Software is designed for moving companies that need to conduct customer surveys and create moving estimates from a recorded video assessment. The app focuses on replacing time-consuming physical surveys with a contactless process that captures household belongings for inventory and pricing work.

What type of survey does the app support?

The app provides video surveys that customers can complete without physical interaction with a surveyor. Its video estimation technology is described as helping moving companies prepare accurate inventories and estimates. The listed process is intended to be completed in 30 minutes or less, compared with the three-hour industry standard cited in the source description.

Can customers correct an inventory after the survey?

Customers can add or update belongings that were forgotten or missed during the original video survey. This gives the moving company a way to reflect later changes in the inventory rather than treating the first recording as permanently complete.

Which communication and workflow tools are included?

Shyft lists audio, video, and live chat capabilities, along with SMS and email features for communicating during the survey process. Moving companies can also use customizable templates, live notes, and a search function. The description identifies automatic recording as another available capability.

Who is the software intended for?

The product is presented as software built around the needs of moving professionals. Its stated use case is helping movers manage remote survey information, inventory changes, customer communication, and estimate preparation in one workflow. The source also describes access from anywhere and 24/7 customer support, although it does not specify the support channels or technical requirements.