Shopmonkey For Techs

Shopmonkey For Techs is an Android app designed for auto technicians who need to manage their tasks and stay connected with service writers. The app syncs with the Shopmonkey web app and is intended for use from the service bay, where technicians can check in vehicles, record inspections, and follow their assigned work.

Checking in vehicles at the start of a job

When a vehicle arrives, a technician can check it in by scanning its VIN or license plate. According to the product description, this saves time and lets the technician start working immediately.

Documenting vehicle condition for customers

Digital vehicle inspections let technicians take photos, annotate them, upload videos, and add notes to an inspection. The description says this makes it easier to communicate with customers and to document any existing damage.

Finding reference information during repairs

Built-in diagrams, procedures, and more provide access to vehicle diagrams, specifications, wiring information, procedures, and fluid details directly within the app. The source presents this as quick access to information a technician needs during a job.

Organizing work orders and daily tasks

The My Work Orders feature shows the orders a technician is responsible for, along with an overview of authorized work. Workflow tracking allows technicians to see the status of work orders and update them as progress is made. The to-do list supports task management by letting technicians check off labor line items, inspection tasks, and similar items.

Time tracking and updates from the shop

The app includes time clock functionality for tracking efficiency. The source also describes real-time updates and collaboration through Internal Notes, stating that these reduce the need to repeatedly approach service writers for information.